Privacy Policy

Syntax Software Labs Privacy Policy

Your privacy is important to us. We’re committed to protecting the data you share with us.

Information We Collect
  • We collect minimal personal data like your name, email, phone number, and company details.
  • This data is collected through contact forms, demo requests, or account registrations.
  • We also collect technical data (like IP address and browser type) for analytics and security.
How We Use Your Data
  • To respond to your inquiries or demo requests.
  • To improve our services and customer support experience.
  • To notify you of updates, new features, or service changes (only with your consent).
Data Sharing
  • We do not sell, trade, or rent your personal information to third parties.
  • We may share data with trusted service providers who assist in delivering our services (e.g. hosting, email, CRM), under strict confidentiality agreements.
Security Measures
  • We use encryption, firewalls, and secure servers to safeguard your information.
  • Access to your data is restricted to authorized personnel only.
Your Rights
  • You have the right to access, update, or delete your data upon request.
  • You can opt-out of receiving communications from us at any time.
Cookies
  • We use cookies to enhance your browsing experience and analyze site traffic.
  • You can manage cookie preferences via our cookie banner or your browser settings.
Changes to This Policy
  • This privacy policy may be updated from time to time. We'll notify you of any major changes on this page.
  • Last updated: July 2025
Contact Us
  • Email: privacy@syntaxlabs.co.ke
  • Phone: +254 702 42 77 61
  • Website: www.syntaxlabs.co.ke